Privacy Policy
Effective Date: 02/12/2024
Citrus Man Premium Cleaning Solutions (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://citrusmansolutions.com) and interact with our services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you fill out forms on our website, including but not limited to contact forms, quote requests, or any other submissions, we collect the personal information you provide. This may include your name, email address, phone number, company name, and any other information you provide.
b. Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, browsing actions, and patterns. This information may include:
• IP address
• Browser type and version
• Pages you visit on our website
• Time and date of your visit
• Referring site details (if you arrived via a link from another site)
c. Cookies and Caching
We use cookies and caching technologies to enhance your site experience. Cookies are small data files that are stored on your device. These files help us recognize your browser and remember certain information, such as your preferences and login details, to provide a more personalized experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: We use your personal information to respond to your inquiries, process your quote requests, and provide the services you have requested.
To Improve Our Website: We analyze the information collected automatically to enhance the functionality and user experience of our website.
To Communicate with You: We may use your contact information to send you updates, promotional materials, or other communications related to our services, unless you opt out of receiving such communications.
For Analytics: We use data analytics to improve our website, products, and services.
3. Integration with Third-Party Services
We have integrated our website with Zoho CRM and Zoho Forms. Information you provide through our forms is securely transferred to and stored in Zoho CRM. This integration allows us to manage and respond to your inquiries and quote requests efficiently. For more information about how Zoho handles your data, please refer to their privacy policies.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are required to keep your information confidential and use it only for the specified purposes.
Legal Requirements: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You have the following rights concerning your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations.
Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those communications.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the “Effective Date” at the top of this policy will be updated accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Citrus Man Premium Cleaning Solutions
Email: info@citrusmansolutions.com
Phone: (480) 933-2884
Address: 4425 E Agave Rd #106, Phoenix, AZ 85044